Delivery information

Helium inflated gift balloons:

We deliver helium inflated balloons Monday to Friday between 8am and 6pm to the below post codes. Generally, if you place your order by 4pm it will be delivered in 1 - 2 days.

  • Postcode range: 2000-2052
  • Postcode range: 2060-2190
  • Postcode range: 2192-2234

If the recipient is not in when the balloon gift is delivered and our courier service cannot safely leave the parcel, you will be contacted regarding a re-delivery time. You may amend the delivery address at this time for a small fee paid to the courier company.

Air inflated gift balloons and un-inflated event balloons (no helium):

We send our air inflated balloons Australia wide via Express Post from Monday to Friday. If you place your order by 4pm, we will post in the next day. Metro areas are next day delivery, so if you place your order on Wednesday by 4pm, it will be sent on Thursday and will arrive on Friday. To confirm if the recipient's address in in a metro area please click here to view the Express Post delivery network.

Please note: if the recipient is not in when the balloon gift is delivered and the balloon cannot be safely left it will be taken to the nearest Australia Post for collection.

Is same day delivery available? 

Not at the moment.

Do you notify the recipient of an approximate delivery window?

As we use an external courier service we can't provide an approximate window however, tracking is available on your order. 

What if I gave you the wrong address for the gift recipient? 

We will deliver your gift box to the address nominated on your order. It is your responsibility to provide us with the correct address. In the event that a new address is required after delivery, a small re-direction fee will need to be paid directly to the courier.